Tea Tree Gully Sustainable Sewers

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The Tea Tree Gully Sustainable Sewers program will transition all properties connected to the City of Tea Tree Gully’s local Community Wastewater Management System (CWMS) to our modern sewer system delivering nationally accepted levels of service for its customers.

Over the past 18 or so months, our dedicated project team has worked closely with the City of Tea Tree Gully and local community to gain and share feedback that has guided the planning and prioritisation process for our staged approach to transition customers to our sewer network. This has informed how the program can minimise impacts and increase benefits for the community.

CWMS customers will be connected in stages, with prioritisation based on a range of criteria. This includes proximity of properties to our existing sewer network, community feedback, alignment with upcoming council and development works, and areas with a reported history of blockages and overflows from the existing CWMS infrastructure.

Project delivery stages are available. The map below outlines the staged approach to transition customer connections.

Current status

Construction is nearing completion at our pilot sites on Glenere Drive, Dawson Drive, Angas Court and North East Road in Modbury, which will see the connection of more than 60 households and businesses.

In parallel, construction has begun for stage one of the program, which involves the connection of approximately 500 properties in Modbury North, St Agnes and Banksia Park.

In total, more than 100 households are now connected to our sewer network.

As we progress through stage one, multiple crews will continue working across multiple sites each day, ensuring we complete work safely and efficiently, and in a way that minimises construction impacts to the community.

Crews are currently working on streets including Gold Court, Fairleigh Avenue and Iliad Grove in Modbury North, and Doreen and Susan Streets in St Agnes.

Before we commence works to connect each property in stage one, we will meet with property owners at a convenient time to discuss the pipeline routes and the local scope of works.

We will continue to keep all CWMS customers informed throughout this project and assist you when the time comes to transition your sewer service from the CWMS to our network.


A completed property in Glenere Drive, Modbury


The Tea Tree Gully Sustainable Sewers program will transition all properties connected to the City of Tea Tree Gully’s local Community Wastewater Management System (CWMS) to our modern sewer system delivering nationally accepted levels of service for its customers.

Over the past 18 or so months, our dedicated project team has worked closely with the City of Tea Tree Gully and local community to gain and share feedback that has guided the planning and prioritisation process for our staged approach to transition customers to our sewer network. This has informed how the program can minimise impacts and increase benefits for the community.

CWMS customers will be connected in stages, with prioritisation based on a range of criteria. This includes proximity of properties to our existing sewer network, community feedback, alignment with upcoming council and development works, and areas with a reported history of blockages and overflows from the existing CWMS infrastructure.

Project delivery stages are available. The map below outlines the staged approach to transition customer connections.

Current status

Construction is nearing completion at our pilot sites on Glenere Drive, Dawson Drive, Angas Court and North East Road in Modbury, which will see the connection of more than 60 households and businesses.

In parallel, construction has begun for stage one of the program, which involves the connection of approximately 500 properties in Modbury North, St Agnes and Banksia Park.

In total, more than 100 households are now connected to our sewer network.

As we progress through stage one, multiple crews will continue working across multiple sites each day, ensuring we complete work safely and efficiently, and in a way that minimises construction impacts to the community.

Crews are currently working on streets including Gold Court, Fairleigh Avenue and Iliad Grove in Modbury North, and Doreen and Susan Streets in St Agnes.

Before we commence works to connect each property in stage one, we will meet with property owners at a convenient time to discuss the pipeline routes and the local scope of works.

We will continue to keep all CWMS customers informed throughout this project and assist you when the time comes to transition your sewer service from the CWMS to our network.


A completed property in Glenere Drive, Modbury


  • Your new sewer connection

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    The South Australian Government has committed to securing the future of sewerage services for more than 4,700 residential and business properties currently connected to the City of Tea Tree Gully’s local Community Wastewater Management System (CWMS).

    We have now installed and will manage and operate the wastewater network servicing your property.


    About us
    We are owned by the South Australian Government. Our people work to provide world class water services to more than 1.7 million South Australian customers. We provide safe, clean drinking water, and once this water has been used, we remove the waste and treat it to ensure the best outcomes for your health, and to reduce environmental impact.

    We are a major South Australian organisation, employing more than 1,500 people in a range of industries from engineering to microbiology.

    SA Water has a very long history. As a corporation we have existed since 1994, but our history can be traced back to 1856 – just 20 years after South Australia was settled.


    Billing and charges
    We issue quarterly bills that include your water use, sewerage access charge and any applicable concession.

    The sewerage access charge covers the cost of removal and treatment of sewage and used water from your property. It is based on your property value as determined by the Valuer-General.

    Our 2021-22 sewerage charges are worked out by applying a rate in the dollar to the value of your property. This means the number of cents charged per $1,000 of property value.

    To work out your quarterly sewerage charge, divide your property value by 1000. Then multiply that number by the rate that applies to our Residential (metropolitan) customers, which is $0.20625. To calculate an annual charge, multiply by four. The 2021-22 minimum charge is $294.00 per year, billed at $73.50 per quarter.


    Payment assistance
    We are committed to helping our customers meet their financial obligations and to maintain continued access to water and sewerage services.

    We understand that sometimes it is difficult to meet household expenses and other financial obligations due to economic hardship, temporary financial difficulty or unforeseen life events.

    If you need to discuss an alternative payment arrangement, we encourage you to contact our Credit Management team on 7424 1560 or email creditmanagement@sawater.com.au.


    Electricity rebate
    Pressure sewer pumps are very efficient and only use around $20.00 of electricity each year. We will cover this cost and you will see $5.00 removed from your water bill each quarter.


    The three Ps
    Please remember to take care of our sewers now and into the future by only flushing the three Ps – (toilet) paper, pee and poo. Being mindful that what you flush will protect your pipework, reduce odours and the potential for an overflow, assist us to keep treatment and operational costs down, and help safeguard the environment.


    Benefits of being an SA Water sewer customer
    The benefits of being our customer include:

    • state-wide sewerage pricing, consistent with other SA Water customers across the state, plus a commitment to keep prices as low and stable as possible
    • a reliable service that meets or exceeds all relevant public health and other regulatory requirements
    • ongoing upgrades and maintenance to our network as a part of our standard program
    • a 24/7 customer care response in the event of temporary service impacts
    • access to support in the event you need help managing your bill payments.


    Contacts
    For any faults, service difficulties and emergencies, please call 1300 SA WATER (1300 729 283).


    More information
    Visit sawater.com.au for information on our sewerage services and our Standard Customer Contract.
    For information on the Tea Tree Gully Sustainable Sewers Program, call our Senior Stakeholder Engagement Adviser, Paul Smitheram, on 7424 2489.


Page last updated: 27 Jun 2022, 08:23 AM