Tea Tree Gully - Community Wastewater Management System (CWMS)

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We are working toward securing the future of sewerage services for over 4600 residential and business properties currently connected to the City of Tea Tree Gully’s local Community Wastewater Management System (CWMS).

We are currently working to gain a better understanding of the existing CWMS, to determine what upgrades are needed to transition properties over to a full sewer service and how these upgrades will be delivered.

Existing customers of the CWMS will be kept informed throughout this process and we will provide assistance when the time comes to transition properties from the CWMS to our new sewer system.

It is likely that the transition of customers will be undertaken in a staged approach over several years, with prioritisation based on a range of factors, including condition assessments of the existing assets.

The City of Tea Tree Gully will retain ownership of the CWMS and residents will remain customers of the Council until they are transferred to SA Water.

If you would like to be kept informed as we progress, please subscribe to our email list.

We are working toward securing the future of sewerage services for over 4600 residential and business properties currently connected to the City of Tea Tree Gully’s local Community Wastewater Management System (CWMS).

We are currently working to gain a better understanding of the existing CWMS, to determine what upgrades are needed to transition properties over to a full sewer service and how these upgrades will be delivered.

Existing customers of the CWMS will be kept informed throughout this process and we will provide assistance when the time comes to transition properties from the CWMS to our new sewer system.

It is likely that the transition of customers will be undertaken in a staged approach over several years, with prioritisation based on a range of factors, including condition assessments of the existing assets.

The City of Tea Tree Gully will retain ownership of the CWMS and residents will remain customers of the Council until they are transferred to SA Water.

If you would like to be kept informed as we progress, please subscribe to our email list.

We are working hard to understand more about the existing Community Wastewater Management System (CWMS) and its customers.  This includes understanding the current condition of the infrastructure, which will enable us to determine the immediate and long term works required.

We would like to hear from you so we can better understand your individual circumstance.

You are invited to join to tell us what's most important to you about this program.

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    We finished building our new house 2 weeks ago. We had to pay thousands of dollars extra to get a septic tank replaced as part of the build. Will the change to the sewer system cost us more? Also, can the current septic (if its in good condition) be pumped out and used to store rain water for the garden ?

    Nigel asked 22 days ago

    Hi Nigel,

    Thanks for your question about the septic tank on your property. 

    As part of the program, septic tanks are expected to be made redundant and it is unlikely that we will remove them. We are exploring the option of potential reuse with our regulators and will provide further information when this is understood.

    The state government has committed $65 million during the current regulatory period to transfer Community Wastewater Management System (CWMS) customers from the existing system and ensure that customers are not required to pay for the cost associated with fixing this long-standing issue.

    Regards

    Paul Smitheram
    Stakeholder Engagement Advisor

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    I would like to know if the CWMS Charge we are now paying to the City of Tea Tree Gully, will stop once our properties move to the SA Water system. Thanks

    Kazz&Tom asked about 1 month ago

    Hi Kazz and Tom,

    Thanks for your question. 

    The City of Tea Tree Gully will retain ownership of the CWMS and residents will remain customers of the Council until they are transferred to SA Water.

    We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Thanks for taking the time to write to us.

    Regards

    Paul Smitheram
    Stakeholder Engagement Advisor

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    Three years ago we had major work done in our back garden including replacing earthenware sewage pipes with PVC ones, putting down a lot of paving, plus landscaping. There is limited access to the back garden, you might get a bobcat or dingo in but not a large digger. I assume the work to be done will involve digging and putting in new pipes to bypass the septic tank. I am concerned about the potential damage and disruption of the work, and the cost of putting things back to how they were. Will the scheme include restoration of landscaping/paving etc. Also can the work be done by a small digger e.g. bobcat? Thanks David Wright

    dwwright asked about 2 months ago

    Hi David

    Thank you for your questions.

    We are working with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. These investigations are expected to take several months to complete.

    Customer feedback is driving this program and it's important we understand your views during this early stage of the project. We plan to carry out investigations until early 2021, but also plan to connect some properties during this time and learn from this process.

    We will work with you as the program progresses to understand your individual circumstance, what's involved to connect you to our network and what this means for your septic tanks, so we can manage the impacts to you and your property.

    The State Government has committed $65 million during the current regulatory period to transfer CWMS  customers from the existing system and ensure that customers are not required to pay for the cost associated with fixing this long-standing issue.

    Thanks

    Aaron Glossop

    Senior Stakeholder Engagement Advisor

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    Good Morning 1 Is it seen that all the septic tanks will be removed as part of this transfer? 2 If my property is re-developed in the next couple of years, would I have to connect to the main drain and would I be able to receive some kind of founding to help at that time. 3 I live on a single occupancy sight. the tank is drained infrequently ,sometimes every year sometimes not. Because of this could you just leave it alone , and just come every 4 years as I have a very low usage .in reflection of this I have a brother in the UK who used to live in he country and never needed to touch the tank at all hey did replace it after 25 years if my memory is correct. Oh it was for 3 dwellings and at least 8 inhabitants in all. Thanks for your time Harry Waterhouse

    Harry Waterhouse asked 2 months ago

    Hi Harry,

    Thanks for your question about the septic tank on your property. 

    As part of the program, septic tanks are expected to be made redundant and it is unlikely that we will remove them. 

    We are working together with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Please give me a call on 7424 2489 if you would like to discuss further.

    Thanks

    Paul Smitheram
    Stakeholder Engagement Advisor

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    Would the upgrades to the CWMS result in the removal of current required septic tank? Resulting in also the removal of all easements on the property? Is there a case for priority of works in areas of septic tanks in use???

    James asked 2 months ago

    Hi James,

    Thanks for your questions on your septic tank and current easements on your property. All CWMS customers have septic tanks on their properties and customer feedback is driving this program, so we need to understand the views of the community before we finalise our plans.

    We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network, so we can manage the impacts to you and your property. As part of the program, septic tanks are expected to be made redundant but it is unlikely to be necessary to remove them. The requirement for easements on individual properties will also be assessed as the program progresses.

    We are working together with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Thanks for taking the time to write to us.

    Regards

    Paul Smitheram
    Stakeholder Engagement Advisor

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    When work starts on the sewer system to property will the owner have to be home during connection or will we get plenty notice otherwise. because some of us are Grey nomads & like to travel . Regards Clare

    Clare asked 2 months ago

    Hi Clare,

    Thanks for your question about the potential works required at your property.

    We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network so we can manage the impacts to you and your property.

    We will contact you with further information once asset assessments have been undertaken and the required construction works are understood. We will ensure we communicate regularly and provide you with enough notice during these later stages.

    Please give me a call on 7424 2489 if you would like to discuss further.

    Thanks

    Paul Smitheram
    Stakeholder Engagement Advisor

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    At this stage you are projecting work will commence in the new year. How much notice will you be able to provide the residents for planning? We expect our house build to commence in the new year. Thanks

    Shane TTG asked 2 months ago

    Hi Shane,

    Thanks for your email. We appreciate your concerns as you are looking to build a new house. Customer feedback is driving this program, so we need to understand the views of the community before we finalise our plans.

    We plan to carry out investigations until early 2021, but also plan to connect some properties during this time and learn from this process. We will contact you with further information once the required construction works are understood.

    I hope this provides you with the information you were after.

    Regards
    Paul Smitheram
    Stakeholder Engagement Advisor

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    Will connection to the sewerage system require access to the septic tank on the property? Or will it come directly from the "floor level" of the dwelling?

    Nobby.C asked 2 months ago

    Hi,

    We will work with you as the program progresses to understand your individual circumstance, what's involved to connect you to our network and what this means for your septic tank, so we can manage the impacts to you and your property.

    We are working together with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Thanks for taking the time to write to us and please call me on 7424 2489 if you'd like to discuss further.

    Thanks

    Paul Smitheram
    Stakeholder Engagement Advisor


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    Our CWMS connection is at the rear of the property as there is no easment is this going to be a concern for Sa WATER Regards Rob.

    Robert Breslauer asked 2 months ago

    Hi Robert,

    Thanks for your email and providing some details about your CWMS connection.

    We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network so we can manage the impacts to you and your property.

    We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Thanks for taking the time to write to us.

    Thanks

    Paul Smitheram
    Stakeholder Engagement Advisor

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    Hi Paul, Like AlanC and Millsy in the case where the current CWMS Effluent piping is in the rear of property and our property is 2 metres below street level, how will SA Water push the proverbial uphill or will they run it through the park at the rear of our property?

    AnthonyGD asked 2 months ago

    Hi Anthony,

    A very valid question.

    We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Thanks for taking the time to write to us, please call me on 7424 2489 if you'd like to discuss this further at this stage.

    Paul Smitheram
    Stakeholder Engagement Advisor