Tea Tree Gully Sustainable Sewers
We are working toward securing the future of sewerage services for over 4600 residential and business properties currently connected to the City of Tea Tree Gully’s local Community Wastewater Management System (CWMS).
We are currently working to gain a better understanding of the existing CWMS, to determine what upgrades are needed to transition properties over to a full sewer service and how these upgrades will be delivered.
Existing customers of the CWMS will be kept informed throughout this process and we will provide assistance when the time comes to transition properties from the CWMS to our new sewer system.
It is likely that the transition of customers will be undertaken in a staged approach over several years, with prioritisation based on a range of factors, including condition assessments of the existing assets.
The City of Tea Tree Gully will retain ownership of the CWMS and residents will remain customers of the Council until they are transferred to SA Water.
If you would like to be kept informed as we progress, please subscribe to our email list.
We are working toward securing the future of sewerage services for over 4600 residential and business properties currently connected to the City of Tea Tree Gully’s local Community Wastewater Management System (CWMS).
We are currently working to gain a better understanding of the existing CWMS, to determine what upgrades are needed to transition properties over to a full sewer service and how these upgrades will be delivered.
Existing customers of the CWMS will be kept informed throughout this process and we will provide assistance when the time comes to transition properties from the CWMS to our new sewer system.
It is likely that the transition of customers will be undertaken in a staged approach over several years, with prioritisation based on a range of factors, including condition assessments of the existing assets.
The City of Tea Tree Gully will retain ownership of the CWMS and residents will remain customers of the Council until they are transferred to SA Water.
If you would like to be kept informed as we progress, please subscribe to our email list.
We are working hard to understand more about the existing Community Wastewater Management System (CWMS) and its customers. This includes understanding the current condition of the infrastructure, which will enable us to determine the immediate and long term works required.
We would like to hear from you so we can better understand your individual circumstance.
You are invited to join to tell us what's most important to you about this program.
Ask us a question
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Hi, We are curious to know what exactly happens to existing septic tanks when the transition takes place. Regards
Keith Bevan asked 9 days agoHi Keith,
Thanks for your question about the existing septic tank on your property.
As part of the program, septic tanks are expected to be made redundant and it is unlikely that we will remove them. We are exploring the option of potential reuse with our regulators and will provide further information when this is understood.
If you have any further questions, please contact me on 7424 2489.
Thanks
Paul Smitheram
Stakeholder Engagement Advisor -
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Is there a current set of draft shop drawings or plans that can be issued to the public of the designed new system and how it connects to the existing CWMS? it would be great to get a true understanding of planned stages of works in relation to individual property connections and the design intend for this hydraulic system upgrade
Ash asked 22 days agoHi Ash,
We are working with Council and using customer feedback to guide the planning and prioritisation process for the staged approach for transitioning customers to our sewer network.This information helps us to understand how we can minimise the impact and increase the benefits of this program for the community and the plan for the overall program is scheduled to be ready in the first half of 2021.
We will continue to keep you informed and assist you when the time comes to transition your property from the CWMS connection to our sewer network.
If you would like to discuss the project further, please call me on 7424 2489.
Regards
Paul Smitheram
Stakeholder Engagement Advisor -
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Do you have a plan by suburbs of plan rollout of changeover
Snuze asked 2 months agoHi,
Thanks for your enquiry. We are currently working with Council and using customer feedback to guide the planning and prioritisation process for the staged approach for transitioning customers to our wastewater network.This information helps us to understand how we can minimise the impact and increase the benefits of this program for the community and the plan for the overall program is scheduled to be ready in the first half of 2021.
We will continue to keep you informed and assist you when the time comes to transition your property from the CWMS connection to our wastewater network.
Regards
Paul Smitheram
Stakeholder Engagement Advisor -
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Hi, we are planning to build a house on Perseverance Road Tea Tree Gully in late 2021 and understand we will need to put in septic. Is there a timeframe for transfer to SA Water full sewer and if so is it likely that Perseverance road is the in near future?
Ralph B asked 3 months agoHi Ralph,
Thanks for your query.
Unfortunately we do not have this information available as yet. We plan to carry out investigations until early 2021, but also plan to connect some properties during this time and learn from this process. We are working with Council and using feedback from the community to prioritise the transfer process, which is expected to occur in stages over the next few years.
We will contact you with further information once asset assessments have been undertaken and the required construction works are understood. Please give me a call on 7424 2489 if you would like to discuss further.
Regards
Paul Smitheram
Stakeholder Engagement Advisor -
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We finished building our new house 2 weeks ago. We had to pay thousands of dollars extra to get a septic tank replaced as part of the build. Will the change to the sewer system cost us more? Also, can the current septic (if its in good condition) be pumped out and used to store rain water for the garden ?
Nigel asked 4 months agoHi Nigel,
Thanks for your question about the septic tank on your property.
As part of the program, septic tanks are expected to be made redundant and it is unlikely that we will remove them. We are exploring the option of potential reuse with our regulators and will provide further information when this is understood.
The state government has committed $65 million during the current regulatory period to transfer Community Wastewater Management System (CWMS) customers from the existing system and ensure that customers are not required to pay for the cost associated with fixing this long-standing issue.
Regards
Paul Smitheram
Stakeholder Engagement Advisor -
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I would like to know if the CWMS Charge we are now paying to the City of Tea Tree Gully, will stop once our properties move to the SA Water system. Thanks
Kazz&Tom asked 4 months agoHi Kazz and Tom,
Thanks for your question.
The City of Tea Tree Gully will retain ownership of the CWMS and residents will remain customers of the Council until they are transferred to SA Water.
We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.
Thanks for taking the time to write to us.
Regards
Paul Smitheram
Stakeholder Engagement Advisor -
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Three years ago we had major work done in our back garden including replacing earthenware sewage pipes with PVC ones, putting down a lot of paving, plus landscaping. There is limited access to the back garden, you might get a bobcat or dingo in but not a large digger. I assume the work to be done will involve digging and putting in new pipes to bypass the septic tank. I am concerned about the potential damage and disruption of the work, and the cost of putting things back to how they were. Will the scheme include restoration of landscaping/paving etc. Also can the work be done by a small digger e.g. bobcat? Thanks David Wright
dwwright asked 5 months agoHi David
Thank you for your questions.
We are working with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. These investigations are expected to take several months to complete.
Customer feedback is driving this program and it's important we understand your views during this early stage of the project. We plan to carry out investigations until early 2021, but also plan to connect some properties during this time and learn from this process.
We will work with you as the program progresses to understand your individual circumstance, what's involved to connect you to our network and what this means for your septic tanks, so we can manage the impacts to you and your property.
The State Government has committed $65 million during the current regulatory period to transfer CWMS customers from the existing system and ensure that customers are not required to pay for the cost associated with fixing this long-standing issue.
Thanks
Aaron Glossop
Senior Stakeholder Engagement Advisor
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Good Morning 1 Is it seen that all the septic tanks will be removed as part of this transfer? 2 If my property is re-developed in the next couple of years, would I have to connect to the main drain and would I be able to receive some kind of founding to help at that time. 3 I live on a single occupancy sight. the tank is drained infrequently ,sometimes every year sometimes not. Because of this could you just leave it alone , and just come every 4 years as I have a very low usage .in reflection of this I have a brother in the UK who used to live in he country and never needed to touch the tank at all hey did replace it after 25 years if my memory is correct. Oh it was for 3 dwellings and at least 8 inhabitants in all. Thanks for your time Harry Waterhouse
Harry Waterhouse asked 5 months agoHi Harry,
Thanks for your question about the septic tank on your property.
As part of the program, septic tanks are expected to be made redundant and it is unlikely that we will remove them.
We are working together with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.
Please give me a call on 7424 2489 if you would like to discuss further.
Thanks
Paul Smitheram
Stakeholder Engagement Advisor -
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Would the upgrades to the CWMS result in the removal of current required septic tank? Resulting in also the removal of all easements on the property? Is there a case for priority of works in areas of septic tanks in use???
James asked 5 months agoHi James,
Thanks for your questions on your septic tank and current easements on your property. All CWMS customers have septic tanks on their properties and customer feedback is driving this program, so we need to understand the views of the community before we finalise our plans.
We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network, so we can manage the impacts to you and your property. As part of the program, septic tanks are expected to be made redundant but it is unlikely to be necessary to remove them. The requirement for easements on individual properties will also be assessed as the program progresses.
We are working together with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.
Thanks for taking the time to write to us.
Regards
Paul Smitheram
Stakeholder Engagement Advisor -
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When work starts on the sewer system to property will the owner have to be home during connection or will we get plenty notice otherwise. because some of us are Grey nomads & like to travel . Regards Clare
Clare asked 5 months agoHi Clare,
Thanks for your question about the potential works required at your property.
We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network so we can manage the impacts to you and your property.We will contact you with further information once asset assessments have been undertaken and the required construction works are understood. We will ensure we communicate regularly and provide you with enough notice during these later stages.
Please give me a call on 7424 2489 if you would like to discuss further.
ThanksPaul Smitheram
Stakeholder Engagement Advisor
Talk with us
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Phone 08 7424 2489 Email paul.smitheram@sawater.com.au
Help with contacting us
Deaf, hearing or speech impaired customers.
Contact us through the National Relay Service and ask for SA Water on 1300 729 283.
- TTY users phone 133 677 then ask for SA Water on 1300 729 283
- Speak and Listen users phone 1300 555 727 then ask for SA Water on 1300 729 283
Free translating and interpreting services
Do you need an interpreter? Use our free interpreting service by calling 131 450 and ask them to connect you with SA Water
Calling from overseas
You can contact us on +61 8 7424 1735
Key Dates
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10 June 2020
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15 September → 01 October 2020