Tea Tree Gully - Community Wastewater Management System (CWMS)

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We are working toward securing the future of sewerage services for over 4600 residential and business properties currently connected to the City of Tea Tree Gully’s local Community Wastewater Management System (CWMS).

We are currently working to gain a better understanding of the existing CWMS, to determine what upgrades are needed to transition properties over to a full sewer service and how these upgrades will be delivered.

Existing customers of the CWMS will be kept informed throughout this process and we will provide assistance when the time comes to transition properties from the CWMS to our new sewer system.

It is likely that the transition of customers will be undertaken in a staged approach over several years, with prioritisation based on a range of factors, including condition assessments of the existing assets.

The City of Tea Tree Gully will retain ownership of the CWMS and residents will remain customers of the Council until they are transferred to SA Water.

If you would like to be kept informed as we progress, please subscribe to our email list.

Drop-in Sessions

We want to hear from you to better understand what is important to you as we develop our plans.

Please book a time to meet with us either in person or online. The choice is yours. We have a number of times available in September 2020.

Online Drop-in Session Times

  • Thursday 24 September 1pm
  • Saturday 26 September 11am
  • Tuesday 29 September 1pm
  • Wednesday 30 September 7pm

To join us at your preferred time, please register here.

Face to face Drop-in Session Times

Thursday 17 September 2pm - 7pm (Council Civic Centre) - register
Sunday 20 September 10am - 3pm (Council Civic Centre) - register
Thursday 1 October 2pm - 7pm (Council Civic Centre) - register


We are working toward securing the future of sewerage services for over 4600 residential and business properties currently connected to the City of Tea Tree Gully’s local Community Wastewater Management System (CWMS).

We are currently working to gain a better understanding of the existing CWMS, to determine what upgrades are needed to transition properties over to a full sewer service and how these upgrades will be delivered.

Existing customers of the CWMS will be kept informed throughout this process and we will provide assistance when the time comes to transition properties from the CWMS to our new sewer system.

It is likely that the transition of customers will be undertaken in a staged approach over several years, with prioritisation based on a range of factors, including condition assessments of the existing assets.

The City of Tea Tree Gully will retain ownership of the CWMS and residents will remain customers of the Council until they are transferred to SA Water.

If you would like to be kept informed as we progress, please subscribe to our email list.

Drop-in Sessions

We want to hear from you to better understand what is important to you as we develop our plans.

Please book a time to meet with us either in person or online. The choice is yours. We have a number of times available in September 2020.

Online Drop-in Session Times

  • Thursday 24 September 1pm
  • Saturday 26 September 11am
  • Tuesday 29 September 1pm
  • Wednesday 30 September 7pm

To join us at your preferred time, please register here.

Face to face Drop-in Session Times

Thursday 17 September 2pm - 7pm (Council Civic Centre) - register
Sunday 20 September 10am - 3pm (Council Civic Centre) - register
Thursday 1 October 2pm - 7pm (Council Civic Centre) - register


We are working hard to understand more about the existing Community Wastewater Management System (CWMS) and its customers.  This includes understanding the current condition of the infrastructure, which will enable us to determine the immediate and long term works required.

We would like to hear from you so we can better understand your individual circumstance.

You are invited to join to tell us what's most important to you about this program.

Ask us a question

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    Good Morning 1 Is it seen that all the septic tanks will be removed as part of this transfer? 2 If my property is re-developed in the next couple of years, would I have to connect to the main drain and would I be able to receive some kind of founding to help at that time. 3 I live on a single occupancy sight. the tank is drained infrequently ,sometimes every year sometimes not. Because of this could you just leave it alone , and just come every 4 years as I have a very low usage .in reflection of this I have a brother in the UK who used to live in he country and never needed to touch the tank at all hey did replace it after 25 years if my memory is correct. Oh it was for 3 dwellings and at least 8 inhabitants in all. Thanks for your time Harry Waterhouse

    Harry Waterhouse Asked about 12 hours ago

    Hi Harry,

    Thanks for your question about the septic tank on your property. 

    As part of the program, septic tanks are expected to be made redundant and it is unlikely that we will remove them. 

    We are working together with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Please give me a call on 7424 2489 if you would like to discuss further.

    Thanks

    Paul Smitheram
    Stakeholder Engagement Advisor

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    Would the upgrades to the CWMS result in the removal of current required septic tank? Resulting in also the removal of all easements on the property? Is there a case for priority of works in areas of septic tanks in use???

    James Asked 3 days ago

    Hi James,

    Thanks for your questions on your septic tank and current easements on your property. All CWMS customers have septic tanks on their properties and customer feedback is driving this program, so we need to understand the views of the community before we finalise our plans.

    We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network, so we can manage the impacts to you and your property. As part of the program, septic tanks are expected to be made redundant but it is unlikely to be necessary to remove them. The requirement for easements on individual properties will also be assessed as the program progresses.

    We are working together with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Thanks for taking the time to write to us.

    Regards

    Paul Smitheram
    Stakeholder Engagement Advisor

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    When work starts on the sewer system to property will the owner have to be home during connection or will we get plenty notice otherwise. because some of us are Grey nomads & like to travel . Regards Clare

    Clare Asked 3 days ago

    Hi Clare,

    Thanks for your question about the potential works required at your property.

    We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network so we can manage the impacts to you and your property.

    We will contact you with further information once asset assessments have been undertaken and the required construction works are understood. We will ensure we communicate regularly and provide you with enough notice during these later stages.

    Please give me a call on 7424 2489 if you would like to discuss further.

    Thanks

    Paul Smitheram
    Stakeholder Engagement Advisor

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    At this stage you are projecting work will commence in the new year. How much notice will you be able to provide the residents for planning? We expect our house build to commence in the new year. Thanks

    Shane TTG Asked 5 days ago

    Hi Shane,

    Thanks for your email. We appreciate your concerns as you are looking to build a new house. Customer feedback is driving this program, so we need to understand the views of the community before we finalise our plans.

    We plan to carry out investigations until early 2021, but also plan to connect some properties during this time and learn from this process. We will contact you with further information once the required construction works are understood.

    I hope this provides you with the information you were after.

    Regards
    Paul Smitheram
    Stakeholder Engagement Advisor

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    Will connection to the sewerage system require access to the septic tank on the property? Or will it come directly from the "floor level" of the dwelling?

    Nobby.C Asked 5 days ago

    Hi,

    We will work with you as the program progresses to understand your individual circumstance, what's involved to connect you to our network and what this means for your septic tank, so we can manage the impacts to you and your property.

    We are working together with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Thanks for taking the time to write to us and please call me on 7424 2489 if you'd like to discuss further.

    Thanks

    Paul Smitheram
    Stakeholder Engagement Advisor


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    Our CWMS connection is at the rear of the property as there is no easment is this going to be a concern for Sa WATER Regards Rob.

    Robert Breslauer Asked 6 days ago

    Hi Robert,

    Thanks for your email and providing some details about your CWMS connection.

    We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network so we can manage the impacts to you and your property.

    We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Thanks for taking the time to write to us.

    Thanks

    Paul Smitheram
    Stakeholder Engagement Advisor

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    Hi Paul, Like AlanC and Millsy in the case where the current CWMS Effluent piping is in the rear of property and our property is 2 metres below street level, how will SA Water push the proverbial uphill or will they run it through the park at the rear of our property?

    AnthonyGD Asked 8 days ago

    Hi Anthony,

    A very valid question.

    We will work with you as the program progresses to understand your individual circumstance and what's involved to connect you to our network. We will contact you with further information once asset assessments have been undertaken and the required construction works are understood.

    Thanks for taking the time to write to us, please call me on 7424 2489 if you'd like to discuss this further at this stage.

    Paul Smitheram
    Stakeholder Engagement Advisor

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    Is there going to be any cost to householders,if so how much?

    Robert Stoeckel Asked 11 days ago

    Hi Robert,

    Thanks for your question.

    The state government has committed $65 million during the current regulatory period to transfer Community Wastewater Management System (CWMS) customers from the existing system and ensure that customers are not required to pay for the cost associated with fixing this long-standing issue.

    Thanks

    Paul Smitheram
    Stakeholder Engagement Advisor

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    Will people with deteriorating septic tanks get priority?

    Suep Asked 9 days ago

    Hi Suep,

    Thanks for your question about septic tanks and the prioritisation process.

    The current status of the project is that we are working together with the City of Tea Tree Gully to better understand the current condition of existing local sewer infrastructure, to determine the immediate and long-term works required to transfer Community Wastewater Management System (CWMS) customers to our wider wastewater network. 

    We are also obtaining feedback from the community to help prioritise the transfer process, which is expected to occur in stages over the next few years.

    We will provide further information once asset assessments have been undertaken and required construction works are understood.

    Thanks
    Paul Smitheram
    Stakeholder Engagement Advisor

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    No matter how many times I read these flyers and web pages, I can't actually come away with the feeling that there is a concrete plan - the language is very passive and non commital - for example "this will enable us to determine the immediate and long term works required..." There is no positive statement that this conversion is a priority and will proceed. Are you able to give this assurance or commitment?

    Alex314 Asked 11 days ago

    Hi Alex,

    Thanks for your question.

    We are currently in the investigation phase and works to transfer customers are expected to commence by early in the new year. We are working with Council and using feedback from the community to prioritise the transfer process, which is expected to occur in stages over the next few years.

    The state government has committed $65 million to pay for the costs associated with transferring customers from the existing system.

    Please give me a call on 7424 2489 if you would like to discuss further.

    Regards

    Paul Smitheram
    Stakeholder Engagement Advisor