Strictly necessary cookies(always on):
Necessary for enabling core functionality. The website cannot function properly without these cookies. This cannot be turned off. e.g. Sign in, Language
Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
Social media cookies:
We use social media cookies from Facebook, Twitter and Google to run Widgets, Embed Videos, Posts, Comments and to fetch profile information.
We engage with the community through
education programs, site tours, expos,
presentations, as well as market and
social research. We also engage with the community online through our social media channels and our online engagement platform, Water Talks.
To ensure our services meet your needs, we contact our customers to measure their satisfaction with the service we provide. We also ask questions about how the community perceive us, and your opinions of how we are performing as an organisation. We do this on an ongoing basis to keep track of our performance and measure the impact of the changes we make to the way we work. More information can be found on the Customer Research and Engagement page.
You can report minor faults and leaks easily online(External link). If you are experiencing a fault with your water or sewage service, or a water quality issue, please contact us on 1300 SA Water (1300 729 283).
Yes you can. Residential customers can register for mySAWater where you can sign up to receive eBills, and view, pay and manage your account easily anytime, anywhere. Registering is easy through our website(External link).