FAQs

We’re pleased to let you know that your water services will soon transition from the District Council of Coober Pedy to being provided by SA Water. This change is part of a broader initiative to strengthen Coober Pedy’s water supply services and provide long term support for the community.

By having SA Water manage the network, the community will benefit from a more sustainable and reliable water supply over time, along with water services that are better equipped to meet long term future needs.

All customers will be transitioned by the end of 2026, and we‘ll keep you informed with regular updates.

Upgrades will occur across the water supply system and will include works to immediately improve safety and work towards enhanced long-term reliability. 

In the coming months, we will share information with you about the improvements and when they will occur, including how they will directly benefit customers and the community. 

No. There will be no connection fees for existing customers currently on the Council system. However, any new customers who choose to connect at a later date will have to pay a connection fee through SA Water.

SA Water will work closely with Council over the coming months to identify water supply assets that require upgrades. Once the transition is complete, we will actively manage the infrastructure in the system to ensure long term water security for the community.

Your local wastewater network will still be managed by Council.

There’s nothing you need to do. In the coming months we’ll continue to share information about your water services including when you’ll transfer, how to manage your new SA Water account, pay bills and report faults, as well as information on your new pricing structure. In the meantime, please continue with your current arrangements with Council.