Wellington East Water System Changeover

We’re pleased to inform you that the water supply system in Wellington East is undergoing a significant upgrade, with services transitioning to SA Water. This changeover is part of a broader initiative to enhance water quality, reliability, and long-term infrastructure support for the community.

What's changing

The current water supply system in Wellington East operates through drawing raw water from the River Murray, meaning its untreated and undrinkable. As part of the transition to SA Water, the community will soon be connected to our water main located along Princes Highway bringing improved reliability and quality to your water service.

When it's happening

Construction works are scheduled to begin late November 2025, pausing over the Christmas holidays, then recommencing January 2026.

Standard construction hours will be Monday to Friday 7am-5pm. Please note if the weather makes conditions unsafe, we may need to delay or change the days we work.

After construction is complete, we will need to undertake water quality testings which may take 4-6 weeks. We aim to be completed by May/June 2026.

What you need to know

As with any infrastructure project, you may notice some noise or dust whilst our crews work, as heavy machinery and equipment will be used. We are mindful of surrounding residents and will make efforts to reduce noise and light disturbances where possible.

During the disinfection and cleaning period of the project we will be required to turn your water off supply for a period of time (usually 1 day). If your water supply needs to be temporarily interrupted, we will send a separate outage card at least four days in advance. This will be delivered to your letterbox or front door.

After the disinfection and cleaning is complete, we will undertake water quality testing for minimum 4-6 weeks. During this time your water may appear clean, however it is not safe for consumption until the SA Health approves the quality. Once the water has been approved, we will deliver a letter to your property with the next steps.

Please note: You may be required to flush your internal pipes by running an outside tap for a period of time. This advice will be provided to you by SA Health.

What This Means for You:

• Improved water quality
• Access to SA Water’s customer support and billing services
• Continued investment in infrastructure to support future growth

We appreciate your understanding and continued support as we work to improve Wellington East’s water infrastructure.