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Phase Two: What matters to you?


The What matters to you? survey takes about 20 minutes to complete.

When you finish the survey, be sure to enter the draw to win:

  1. First prize: a two night stay at the Hilton Adelaide, including breakfasts and a three course dinner including matched wines for two people. Valued at $1050.
  2. Second prize: a Maggie Beer food hamper. Valued at $175.
  3. Third prize: Zoos SA family day pass for Monarto Zoo. Valued at $89.50.

The survey is open to until 5pm on Friday 1 June. It is a unique opportunity to have your say about water services in South Australia, so join the survey now.






The What matters to you? survey takes about 20 minutes to complete.

When you finish the survey, be sure to enter the draw to win:

  1. First prize: a two night stay at the Hilton Adelaide, including breakfasts and a three course dinner including matched wines for two people. Valued at $1050.
  2. Second prize: a Maggie Beer food hamper. Valued at $175.
  3. Third prize: Zoos SA family day pass for Monarto Zoo. Valued at $89.50.

The survey is open to until 5pm on Friday 1 June. It is a unique opportunity to have your say about water services in South Australia, so join the survey now.





Discussions: All (1) Open (1)
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    Start the What matters to you? survey. 

    It is open to all SA Water customers until 5pm on Friday 1 June. To have your say about water services in South Australia, join the survey now.

    Sign up to Water Talks today and we will send you a unique web-link to the survey that you can complete in one sitting or revisit as needed. If you complete the survey directly via this page you will need to complete the survey in one attempt and this could take up to 20 minutes.

    The survey tests your priorities for...

    Start the What matters to you? survey. 

    It is open to all SA Water customers until 5pm on Friday 1 June. To have your say about water services in South Australia, join the survey now.

    Sign up to Water Talks today and we will send you a unique web-link to the survey that you can complete in one sitting or revisit as needed. If you complete the survey directly via this page you will need to complete the survey in one attempt and this could take up to 20 minutes.

    The survey tests your priorities for different levels of service and investments by presenting different options that change outcomes and bill impact. Before you start, it would be great if you had your most recent bill handy so you can understand the impact of your decisions on your bill.

    It takes about 20 minutes to complete the survey. If you have signed up to Water Talks and we have sent you a unique web-link you can suspend the survey and return at another time. Once the survey is suspended you can leave the page open without the survey timing out. You can return to the survey as necessary or you can use the original link sent to you by email to return to where you were.

    Visit the survey direct: https://surveys.youropinion.com.au/scripts/WhatMatters.asp or register using the sign up button in the top right hand corner of the main Water Talks pages. 

    We are always working with and listening to our customers, and we understand that you want:

    1. safe, high quality water
    2. water and sewerage services you can always rely on, now and in the future
    3. support, fairness and a great customer service
    4. a healthy and sustainable environment, and
    5. affordable prices.

    This survey explores these issues in more detail and will test your values against service levels in these areas. The survey is designed to make you think hard and in some cases trade off some options with others. The service level packages you will see will be reconfigured and tested a number of times throughout the survey. However through choice modelling the system will start to learn your preferences and offer you options more closely aligned with your previous choices, so please stick with it.

    As a thank you for your feedback you have the opportunity at the end of the questions to go in a draw to win:

    First prize: a two night stay at the Hilton Adelaide, including breakfasts and a three course dinner including matched winesfor two people. Valued at $1050.

    Second prize: a Maggie Beer food hamper. Valued at $175.

    Third prize: a Zoos SA family day pass for Monarto Zoo. Valued at $89.50.

    To enter the draw, you will need to answer a fun question which will appear at the end of the survey. Terms and Conditions for the draw can be found in the document library.

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